Frequently Asked Questions
Where do we ship to?
We ship to anywhere in Europe! Different shipping rates apply - please check during check-out. If you’re outside of Europe and would like to place an order, please reach out to us and we’re happy to see what we can do.
How fast will my order be sent?
We ship out your order within 2 days of receiving it, starting from the next day. If we can do it faster, we will of course ;). The shipping depends on the carrier that is selected. Express shipping available for an extra fee.
I like your vibe, but I have a specific piece in mind that I can’t find on the site.
Please reach out to us! Looking for a specific piece for yourself or a loved one and you can’t find the exact thing you have in mind? Let us know! We’re happy to look for something specific. Send us a message via Instagram @arcoiris.jewelry.store with a description of what you have in mind and we’ll get to work!
What if I have any other questions?
Please don’t hesitate to reach out to us via Instagram @arcoiris.jewelry.store! We’re happy to answer any questions you have.
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